PRIVACY POLICY

of Macoins Gold (MDA Finans EOOD)

1. General Provisions

This Privacy Policy governs the processing of personal data of users of the website www.macoinsgold.com by:
“MDA Finans” EOOD, company identification number (EIK) 121397047,
with registered office and address: Sofia, 6 Peyo K. Yavorov Blvd., Floor 4, Office 8,
hereinafter referred to as Macoins Gold.

Macoins Gold processes personal data in accordance with:

  • Regulation (EU) 2016/679 (GDPR)
  • applicable Bulgarian legislation

2. What data we collect

Personal data (provided by you)

  • first and last name
  • delivery address
  • phone number
  • email address
  • order details

Technical information (automatically collected)

  • IP address
  • device and browser type
  • website usage behavior

This information is not used for direct identification.

3. Purposes of processing

Your personal data is used for:

  • processing and fulfilling orders
  • communicating with you
  • accounting and legal obligations
  • improving services
  • preventing abuse

Marketing communications are sent only with your consent.

4. Legal basis

Processing is carried out on the basis of:

  • performance of a contract (order)
  • legal obligation
  • legitimate interest (e.g., security)
  • explicit consent (for marketing)

5. Payments and security

Macoins Gold does not store card data.

Card payments are processed by secure payment providers using:

  • SSL encryption
  • 3D Secure (Verified by Visa / Mastercard SecureCode)

6. Data retention period

Personal data is stored:

  • for the time necessary to fulfill the contract
  • according to legal requirements (e.g., accounting)

After that, it is deleted or anonymized.

7. Data sharing

We may share data with:

  • courier companies (for delivery)
  • payment institutions
  • accounting and IT service providers

All third parties are required to maintain data confidentiality.

8. Transfers outside the EU

If necessary, data may be transferred outside the EU in compliance with GDPR requirements.

9. Your rights

You have the right to:

  • access your data
  • correct inaccuracies
  • request deletion (“right to be forgotten”)
  • restrict processing
  • object to processing
  • receive your data (data portability)
  • withdraw consent (for marketing)

10. Cookies

The website uses cookies for:

  • normal operation
  • traffic analysis
  • service improvement

You can control cookies through your browser settings.

11. Children

The website is not intended for persons under 18 years of age.
We do not knowingly collect data from children.

12. Security

Macoins Gold applies appropriate measures to protect data, including:

  • encryption
  • restricted access
  • protection against misuse

13. Changes to the policy

This policy may be updated.
The current version is always available on the website.

14. Contact

For questions regarding personal data:
info@macoinsgold.com